FAQ
THE FLAG

There are two options:
SMART: Partly furnished with fitted kitchen and bed with mattress (1,40m x 2,00m).
SMART Plus: Fully furnished with fitted kitchen, bed with mattress (1,40m x 2,00m), table and two chairs, armchair, floor lamp, bedside table, flat screen TV (depending on the flat), and wall decorations.

All the apartments are painted in our own colour scheme. You are allowed to redecorate but, when you move out, the apartment must be restored to its original state.

Small pets like hamsters, rabbits or ornamental fish are allowed.

Not all apartments have a balcony or terrace. Please ask especially if you are interested in a balcony.

Each apartment has its own WLAN router with up to 32 Mbit/s downstream and 1,000 Kbit/s upstream.

Yes, tenants have to pay their own GEZ fee.

Every THE FLAG residence has a laundry room with washing machines and dryers (charges apply).

Our properties are non-smoking. Smoking is not allowed in the apartments.

Our residences offer lounge areas, fitness areas and roof terraces or outdoor areas for general use (depending on location).

There are bicycle parking options in the buildings and the outdoor areas. But we do not have any specific storage / cellar areas.

No.

Yes.

For short-term rentals, the minimum rental period is 3 months and the apartments can be rented for up to 6 months. Our long-term contracts have a minimum duration of 12 months and are concluded for an indefinite period.

Three months as of the end of the month (statutory notice period), after the minimum term. The notice of termination must be submitted in writing and signed in original.

You will receive the rental contract documents by e-mail after a positive check of your application.

If you do not have a sufficient regular income, you will need a guarantor (parent or close relative).

Both THE FLAG First M and the Campusmeile residences have underground car parks.

Yes, parking spaces are rented separately from the apartments. Please indicate your interest when you inquire.

Yes, you can rent parking spaces at THE FLAG as an external person.

Every residence has its own local contact person, at your disposal for any questions.

We will be happy to show you our residences or an apartment that is currently available.
Please make an appointment first.

Every residence has a service technician, who is happy to help with technical problems.

Please always include your apartment number.

You can see the current vacancies at the individual residences under “Rent now”.

Once we have received and checked your complete application documents, you will receive the rental contract documents from us by e-mail. You have to print out the rental contract in duplicate, sign it and return it to us by post (or in advance by e-mail). You will then receive a countersigned copy of the rental contract for your records and the details of the account for the security deposit. The deposit must be paid at least three working days before the planned move-in date. Cash payment is not possible.

When the rental contract has been signed by both parties.

If the rental contract has been concluded online, you can revoke it within two weeks after conclusion. Revocations must be made in writing.

You need the following documents: identity card / passport, study enrolment certificate / internship contract / trainee programme contract, your last three salary statements. We also need a copy of your guarantor’s identity card and salary statements.

You will receive the confirmation of accommodation when we hand over your apartment.

You may live at THE FLAG if you are a student, intern or trainee.

Our apartments are for singles. Couples can occupy apartment categories L by prior arrangement.

Visitors are allowed but they too must abide by the house rules.

If you want to sublet your apartment, you must have our prior approval. We will need to check the identity card/passport and contact details of the potential subtenant as well as the details of the period of the planned subletting.

A one-off service fee of € 350.00 is payable on conclusion of the contract. It is due with the first rental payment.

The flat-rate service costs include things like Internet, TV, electricity, etc. Consumption-related costs such as water and heating are not included in the flat rate.

The flat rate is payable monthly with the rent. There is no extra invoicing for this, as the flat rate covers the fixed service charges. The metered ancillary costs such as water and heating are billed once a year.

We provide services such as the gym, events, items on loan, etc. free of charge.