Guest Service Agent – Munich (M/F/D)

Guest Service Agent – Munich (M/F/D) 900 600 THE FLAG

To strengthen our team we are looking for a Guest Service Agent in Munich at the next possible time.

Your Tasks:

  • Be the first point of contact for our national and international guests
  • Carry out check-ins and check-outs
  • General reception duties / administration
  • Entering reservations into our PMS systems (Protel)
  • Processing of all activities arising in the course of the shift
  • Taking over some projects in coordination with the supervisor
  • Examination of turnover tax returns
  • Acceptance and processing of guest complaints
  • Processing of accounts receivable

Your Profile:

  • First experiences in guest relations
  • Comprehensive knowledge of German and English
  • Motivated and responsible work
  • Willingness to learn new things

We Offer:

As a family business, THE FLAG sees itself as a host. Together as a team, we want to offer people a home that is specially tailored to their needs. To do this, we are looking for new colleagues who are enthusiastic about otehr people. That’s why we pay you fairly and above the pay scale not only for you performance and experience. We work in flat hierarchies and want us all to be able to grow with our tasks. In addition, with our three different business areas, we can always give you the opportunity to look beyond your own horizon.


  • 30 days vacation
  • Unlimited employment contract
  • Optional public transport connection
  • Employee rates at all THE FLAG hotels
  • Employee discounts at countless cooperation partners
  • Your buddy is there for you from the beginning for all onboarding topics and beyond
  • Company pension plan
  • Employee Referral Bonus
  • Employee events
  • Free use of our fitness studios
  • Regular feedback culture
Portraitaufnahme von Miriam Ouadah, dem Head of Human Resources bei THE FLAG.

Your contact person:

Miriam Ouadah

Head of Human Resources

Mobile: +49 170 747 04 37

Application form

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