Your Tasks:
- Warmly welcoming and bidding farewell to guests (Check-in and Out)
- Conducting nightly patrols
- Preparation of the day shift
- Completion of administrative tasks such as creating lists and statistics, processing registration forms, invoices and other documents
- Filing and archiving tasks
- Monitoring and conducting day-end closure
- Handling Late Arrivals and No-Shows
- Refilling office suplies
Your Profile:
You speak German and English. Your hands-on mentality and ability to work proactively and responsibly characterise you. You enjoy learning new things, have some experience as a receptionist and are looking forward to taking on independent projects soon - apply now!
Requirements, professional:
* we support you with advanced courses
- Knowledge of German and English, other foreign languages are an advantage
- Familiar with MS Office (especially Word, Excel, Outlook)
- Knowledge of hotel management and reservation software an advantage (Protel)
- First professional experience at the front office in a similar hotel is an advantage
Soft skills:
- Ability to work in a team
- High flexibility and resilience - willingness to work in shifts, weekends and public holidays
- Strong guest and service orientation Self-confident and confident appearance - remain friendly in difficult situations and keep calm under stress
- Strong communication skills and enjoyment of contact with guests
- Well-kept appearance and positive charisma
- Good manners and cultivated appearance
We Offer:
As a family business, THE FLAG sees itself as a host. Together as a team, we want to offer people a home that is specially tailored to their needs. To do this, we are looking for new colleagues who are enthusiastic about other people. That's why we pay you fairly and adequately not only for you performance and experience. We work in flat hierarchies and want us all to be able to grow with our tasks. In addition, with our three different business areas, we can always give you the opportunity to look beyond your own horizon.
Benefits:
- 35 days vacation
- Unlimited employment contract
- Optional public transport connection
- Employee rates at all THE FLAG hotels
- Employee discounts at countless cooperation partners
- Your buddy is there to support you from the beginning for all onboarding topics and beyond
- Bonus for "Employees-recruit-employees"
- Employee events
- Free use of our gym
- Regular feedback culture
